Forethought

What it does?

Forethought's SupportGPT™ automates and enhances customer support processes efficiently.

Socials
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

Forethought on Twitter

TL;DR of This AI Tool
Target Audience
  1. E-commerce business owners looking to streamline their customer service processes
  2. SaaS providers seeking to enhance their support processes
  3. FinTech companies looking to improve their customer experience
  4. Customer service managers in any industry seeking to automate and enhance their processes
  5. Tech-savvy individuals interested in utilizing AI technology for customer support.
Features
  • Automates answers to common questions across any channel
  • Enriches cases with sentiment and intent, prioritizing and routing based on urgency
  • Empowers agents with relevant knowledge and suggested responses using generative AI
  • Measures ROI, identifies and resolves gaps, and tracks performance in real time
  • Use cases for various industries including e-commerce, SaaS, and FinTech
Pricing
Paid
Pricing Details

See website for more details

Sustainability Score
/
100
This brand offers products that are on the pricey side.
Quality Score
/
100
This brand offers products that are on the pricey side.
DTCetc Score
/
100
This brand offers products that are on the pricey side.
Target Audience
  1. E-commerce business owners looking to streamline their customer service processes
  2. SaaS providers seeking to enhance their support processes
  3. FinTech companies looking to improve their customer experience
  4. Customer service managers in any industry seeking to automate and enhance their processes
  5. Tech-savvy individuals interested in utilizing AI technology for customer support.
Features
  • Automates answers to common questions across any channel
  • Enriches cases with sentiment and intent, prioritizing and routing based on urgency
  • Empowers agents with relevant knowledge and suggested responses using generative AI
  • Measures ROI, identifies and resolves gaps, and tracks performance in real time
  • Use cases for various industries including e-commerce, SaaS, and FinTech
Pricing

Paid

Pricing Details

See website for more details

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