Cresta
Cresta AI: AI-driven contact center tool for improved customer conversations.
DTCetc’s Take
- Contact center managers looking to improve team performance and customer satisfaction
- Sales teams seeking to increase efficiency and effectiveness in customer conversations
- Customer service teams looking to automate repetitive tasks and improve agent effectiveness
- Retention teams seeking to enhance performance management and automate appropriate use cases
- Remote teams looking to improve communication and collaboration with AI-powered solutions
- AI-powered solutions: Cresta Agent Assist, Cresta Director, Cresta Insights, and Cresta Virtual Agent cater to various team and industry needs
- Real-time insights: Drive results, uncover critical business insights, and increase agent effectiveness and efficiency
- AI-enabled coaching: Helps transform every agent into a top performer and automates repetitive tasks
- Use cases for Cresta AI are ideal for various industries and teams:
- Sales and customer service: Improve efficiency and effectiveness with AI-driven insights and bespoke playbooks
- Retention and remote teams: Enhance performance management and automate appropriate use cases
- Overall, Cresta AI offers a powerful solution for contact centers seeking to leverage AI technology for increased efficiency, effectiveness, and customer satisfaction.
- Contact center managers looking to improve team performance and customer satisfaction
- Sales teams seeking to increase efficiency and effectiveness in customer conversations
- Customer service teams looking to automate repetitive tasks and improve agent effectiveness
- Retention teams seeking to enhance performance management and automate appropriate use cases
- Remote teams looking to improve communication and collaboration with AI-powered solutions
- AI-powered solutions: Cresta Agent Assist, Cresta Director, Cresta Insights, and Cresta Virtual Agent cater to various team and industry needs
- Real-time insights: Drive results, uncover critical business insights, and increase agent effectiveness and efficiency
- AI-enabled coaching: Helps transform every agent into a top performer and automates repetitive tasks
- Use cases for Cresta AI are ideal for various industries and teams:
- Sales and customer service: Improve efficiency and effectiveness with AI-driven insights and bespoke playbooks
- Retention and remote teams: Enhance performance management and automate appropriate use cases
- Overall, Cresta AI offers a powerful solution for contact centers seeking to leverage AI technology for increased efficiency, effectiveness, and customer satisfaction.
Paid
Castmagic
This list is brought to you by Castmagic: An AI-powered tool for turning podacst and long form audio into content. Loved by thousands of the biggest creators, podcasters and marketers.
Ravyn
Ravyn AI captures insights and builds client profiles for sales.
Mnemonic AI
Mnemonic AI generates detailed customer profiles for targeted advertising.
Salient
Salient: AI sales rep, generates outbound, sets up meetings, responds queries.
Caffeinated CX
Caffeinated CX: AI-powered tool for efficient customer support automation.
Clerk.io
Clerk.io: AI-powered platform for personalized sales, search, recommendations, and marketing.
Orimon.ai
Ori AI: Conversational AI platform for sales with pre-trained chatbots.
Qualifyed.ai
Qualifyed.ai builds Lookalike Audiences using Machine Learning for media buying.
SuperTeam
Superteam automates inbound sales and customer service for Shopify businesses.
Cargo
Automated platform for data analysis, reporting, and revenue optimization.
Klaviyo SMS Assistant
Klaviyo's SMS Assistant: AI tool for compliant text message creation.
